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{{Short description|Software company}}
{{Use dmy dates|date=January 2025}}
{{Use Indian English|date=September 2016}}
{{Infobox company
| name = Clari5 (CustomerXPs)<ref>{{cite news |title=Perfios acquires fraud-detection platform Clari5 to expand offerings |url=https://www.moneycontrol.com/news/business/mergers-acquisitions/perfios-acquires-fraud-detection-platform-clari5-to-expand-offerings-12933521.html |access-date=28 August 2025 |work=Moneycontrol}}</ref><ref>{{cite news |last1=Methri |first1=Gloria |title=Perfios acquires fraud-detection platform Clari5 |url=https://ibsintelligence.com/ibsi-news/perfios-acquires-fraud-detection-platform-clari5/ |access-date=28 August 2025 |work=IBS Intelligence |date=7 February 2025}}</ref><ref>{{cite news |last1=Singh |first1=Rahul K. |title=Perfios acquires Bengaluru-based fraud detection platform Clari5 |url=https://www.techcircle.in/2025/02/07/perfios-acquires-bengaluru-based-fraud-detection-platform-clari5 |access-date=28 August 2025 |work=Techcircle |date=7 February 2025 |language=en}}</ref><ref name=:f/>
| logo = Clari5 (CustomerXPs) logo.png
| industry = {{ubl|[[Enterprise software|Software]]|[[Fintech]]}}
| foundation = 2006
| location = [[Bengaluru]], [[Karnataka]], India
| key_people = {{ubl|Rivi Varghese (Co-founder, CEO)|Aditya Lal (Co-founder, CTO)|Balaji Suryanarayana (Co-founder, COO)<ref>{{cite news|url=https://economictimes.indiatimes.com/small-biz/startups/how-startups-like-redbus-india-homes-zovi-customerxps-gained-from-some-of-indias-best-known-mentors/articleshow/15625930.cms|title=How startups like RedBus, India Homes, Zovi & CustomerXPs gained from some of India's best-known mentors|work=[[The Economic Times]]}}</ref>}}
| num_employees = 200 (2025)<ref name="perfios">{{cite news |title=Perfios acquires fraud detection platform Clari5 |url=https://economictimes.indiatimes.com/tech/technology/perfios-acquires-fraud-detection-platform-clari5-for-undisclosed-amount/articleshow/117989822.cms |access-date=21 August 2025 |work=The Economic Times |date=7 February 2025}}</ref>
| homepage = {{URL|https://www.clari5.com}}
}}
'''CustomerXPs''', [[doing business as]] '''Clari5''',<ref name=:f>{{cite news |last1=Muhn |first1=Julie |title=India’s Perfios to Acquire Clari5 (CustomerXPs) |url=https://finovate.com/indias-perfios-to-acquire-clari5-customerxps/ |access-date=21 August 2025 |work=Finovate |date=10 February 2025}}</ref> is a [[financial technology]] company based in [[Bengaluru]], India. It develops financial crime risk management and [[customer experience]] management software for banks and financial institutions. The company was founded in 2006, and acquired by Perfios in February 2025.

==History==
Clari5 (CustomerXPs) was founded in 2006 by Rivi Varghese, Aditya Lal, Balaji Suryanarayana, and Sandhya V.<ref name="auto1">{{Cite web|url=http://smartceo.co/breaking-the-silos/|title=Breaking the silos – SmartCEO|website=smartceo.co|language=en-US|access-date=2017-11-06}}</ref>

In 2008, former [[Infosys]] executive Sharad Hegde invested approximately $1 million in CustomerXPs.<ref>{{Cite news|url=https://economictimes.indiatimes.com/articleshow/9933619.cms|title=CustomerXPs a software with a human touch|date=2011-09-12|work=The Economic Times|access-date=2017-11-06}}</ref> In January 2011, CustomerXPs raised $4 million in Series A funding from [[JAFCO Asia]].<ref>{{cite news |title=CustomerXPs raises $4m from Jafco Asia in Series A funding |url=https://www.reuters.com/article/idINIndia-57709820110615 |access-date=9 December 2021 |agency=Reuters|date=15 June 2011 |language=en}}</ref><ref name="auto1"/> CustomerXPs also received support from [[Microsoft Ventures#Accelerator Program|Microsoft Accelerator]].<ref>{{Cite news|url=http://techcircle.vccircle.com/2016/12/07/microsoft-and-wipro-to-help-startups-grow-business/|title=Microsoft and Wipro to help startups grow business|date=2016-12-07|work=Techcircle.in – India startups, internet, mobile, e-commerce, software, online businesses, technology, venture capital, angel, seed funding|access-date=2017-11-06|language=en-US}}</ref><ref>{{Cite news|url=https://www.thehindu.com/business/microsoft-eyes-late-stage-startups-in-india/article19566907.ece|title=Microsoft eyes late-stage startups in India|last=Abrar|first=Peerzada|date=2017-08-26|work=The Hindu|access-date=2017-11-06|language=en-IN|issn=0971-751X}}</ref>

The company launched its Clari5 brand in 2012. In 2014, it released Clari5 Sherlock as a fraud detection system using big data analytics. By 2017, the company reported managing 200 million accounts at a single site.<ref>{{cite news |last1=Chawla |first1=Vishal |title=The Top Fraud Analytics Startups in India |url=https://analyticsindiamag.com/the-top-fraud-analytics-firms-in-india/ |access-date=9 December 2021 |work=Analytics India Magazine |date=11 September 2020}}</ref> Clari5 was listed among the top 100 global regtech companies in 2021.<ref>{{Cite web|url=https://www.moneycontrol.com/news/technology/indias-customerxps-idfy-among-the-top-100-global-regtech-companies-for-2020-4717621.html|title=India's CustomerXPs, IDfy among the Top 100 Global Regtech Companies for 2020|website=Moneycontrol|access-date=2020-03-21}}</ref>

In January 2025, [[Punjab National Bank]] became the first bank to implement [[Indian Cyber Crime Coordination Centre|I4C]]'s National Cybercrime Reporting Portal (NCRP) using Clari5's real-time NCRP integration platform.<ref>{{cite news |last1=Sachdev |first1=Navanwita Bora |title=PNB first Bank in India to launch Clari5’s real-time NCRP Integration Solution with I4C |url=https://thetechpanda.com/pnb-first-bank-in-india-to-launch-clari5s-real-time-ncrp-integration-solution-with-i4c/41488/ |access-date=21 August 2025 |work=TheTechPanda.com |date=28 January 2025 |language=en}}</ref>

In February 2025, B2B SaaS company Perfios acquired Clari5. After the acquisition, Clari5 became a wholly owned subsidiary while maintaining independent operations.<ref name="perfios"/><ref name="perfios2">{{cite news |last1=Ghosh |first1=Rwit |title=Perfios acquires financial crime management company Clari5 |url=https://www.livemint.com/companies/news/perfios-acquisition-clari5-financial-crime-management-saas-fintech-ai-fraud-detection-banking-security-11738897265232.html |access-date=21 August 2025 |work=Mint |date=7 February 2025}}</ref> In May 2025, [[Mashreq (bank)|Mashreq Bank]] announced a partnership with Clari5 for a [[generative AI]]-powered fraud detection, prevention, and investigation platform called Clari5 Genie.<ref>{{cite news |title=Mashreq and Clari5 launch GenAI-powered fraud detection platform |url=https://ibsintelligence.com/ibsi-news/mashreq-and-clari5-launch-genai-powered-fraud-detection-platform/ |access-date=21 August 2025 |work=IBS Intelligence}}</ref>

==Product==
The Clari5 enterprise fraud management (EFM) platform enables banks and financial institutions to perform [[Real-time business intelligence|real-time]], cross-channel monitoring and prevention of digital payment fraud, [[anti–money laundering]] (AML) compliance checks, and customer onboarding [[risk assessment]].<ref name="perfios2"/><ref>{{cite news |title=Case Study: Oracle Database In-Memory and CASE STUDY CustomerXPs Delivers CrossChannel Fraud Management in Real Time |url=https://www.oracle.com/us/products/database/dbim-customerxps-case-study-3208833.pdf |access-date=21 August 2025 |work=Oracle}}</ref> It uses [[Artificial intelligence in fraud detection|artificial intelligence (AI)-based fraud detection]] techniques such as [[Anomaly detection|behavioral anomaly analysis]] and [[Profiling (information science)|customer profiling]].<ref>{{cite news |title=Factsheet – Clari5 Real-time Anti-Money Laundering System |url=https://www.finastra.com/sites/default/files/file/2022-10/resource-unified-fraud-risk-and-aml-compliance-framl-factsheet.pdf |access-date=21 August 2025 |work=Finastra}}</ref>

==Recognition==
* 2025 [[The Economic Times|ET Brand Equity]] Disruption Awards - Industry Excellence BFSI & FinTech<ref>{{cite news |title=ET Brand Equity Brand Disruption Awards 2025 |url=https://brandequity.economictimes.indiatimes.com/disruption-awards/winners-list |access-date=21 August 2025 |work=The Economic Times |language=en}}</ref>
* 2025 Bharat Fintech Summit Awards - Best RegTech and Best Use of Emerging Technologies<ref>{{cite news |title=Awards - Bharat Fintech Summit |url=https://bharatfintechsummit.com/awards/ |access-date=21 August 2025 |work=bharatfintechsummit.com}}</ref>
* 2023 IBS Intelligence Global FinTech Innovation Awards - Best Risk Management Implementation<ref>{{cite news |title=IBS Intelligence announces its Global Fintech Innovation Awards 2023 results |url=https://ibsintelligence.com/ibs-intelligence-announces-its-global-fintech-innovation-awards-2023-results/ |access-date=21 August 2025 |work=IBS Intelligence}}</ref>

== References ==
{{reflist}}

[[Category:Software companies of India]]
[[Category:Banking software companies]]
[[Category:Financial software companies]]
[[Category:Companies based in Bengaluru]]

Clari5 - Revision history

Vikipft at 21:00, 16 December 2025