ArleneBelmore12 at 23:00, 18 April 2026

2026-04-18T23:00:50Z

New page

{{Short description|Indian nonprofit care organization}}
{{Infobox organization
| name = GVK EMRI
| full_name = GVK Emergency Management and Research Institute
| native_name =
| native_name_lang =
| image =
| image_size =
| image_alt =
| caption =
| logo =
| logo_size =
| logo_alt =
| logo_caption =
| map =
| map_size =
| map_alt =
| map_caption =
| map2 =
| map2_size =
| map2_alt =
| map2_caption =
| abbreviation =
| nickname =
| pronunciation =
| pronounce_ref =
| pronounce_comment =
| named_after =
| predecessor =
| merged_into =
| successor =
| formation = 2005
| founder =
| founding_location =
| extinction = 
| merger =
| type =
| tax_id = 
| registration_id = 
| status =
| purpose =
| professional_title =
| headquarters = [[Hyderabad]], [[Telangana]]
| location =
| coordinates = 
| origins =
| region_served = [[India]]
| products =
| services =
| methods =
| fields =
| membership =
| num_members_year =
| language =
| owner = 
| secretary_general = 
| leader_title =
| leader_name =
| leader_title2 =
| leader_name2 =
| leader_title3 =
| leader_name3 =
| leader_title4 =
| leader_name4 =
| board_of_directors =
| key_people =
| main_organ =
| parent_organization = [[GVK (conglomerate)|GVK]]
| subsidiaries =
| secessions =
| affiliations =
| budget =
| budget_year =
| revenue =
| revenue_year =
| disbursements =
| expenses =
| expenses_year =
| endowment =
| endowment_year =
| num_staff = 47,000+
| num_staff_year =
| num_volunteers =
| num_volunteers_year =
| num_students =
| num_students_year =
| website = http://www.emri.in
| remarks =
| former_name =
| footnotes =
| bodystyle =
| prayer =
| ideology =
| flag =
}}

'''GVK EMRI''' is an Indian [[Not-for-Profit|not-for-profit]] organisation and the largest [[ambulatory care]] provider in the world, providing [[emergency medical services]] coverage to 800 million people across [[India]] and [[Sri Lanka]].<ref name=":0">{{Cite web|url=https://www.thebetterindia.com/187773/gvk-emri-108-ambulance-emergency-healthcare-service-india/|title=Calling 108: How One Institution Pioneered Emergency Medical Services in India|date=2019-07-04|website=The Better India|language=en-US|access-date=2019-12-24}}</ref>

== History ==
Dr. [[AP Ranga Rao]] is credited with first conceptualizing 108 ambulance services in India,<ref>{{Cite news|url=https://www.thehindu.com/news/national/telangana/dr-ap-ranga-rao-dead/article23550409.ece|title=Dr. A.P. Ranga Rao dead|date=2018-04-15|work=The Hindu|access-date=2019-12-25|language=en-IN|issn=0971-751X}}</ref> having spent 10 years working with the [[National Health Service]] in Britain learning about emergency systems.<ref name=":0" />

In January 2005, the CEO of an Indian-based, German multinational corporation, [[Venkat Changavalli]], invited [[Byrraju Ramalinga Raju|Ramalinga Raju]], the Chairman of [[Satyam Computer Services]] at the time, to be the chief guest at a business conference.<ref name=":0" /> After the conference, Raju proposed creating an [[emergency medical services]] organization for India, and the [[Satyam Foundation]] began initial its operations.<ref name=":2">{{Cite book|url=https://books.google.com/books?id=LFt0DwAAQBAJ&q=gvk+acquires+emri&pg=PA30|title=Every Second Counts: Saving Lives with India's Emergency Response System|last=Haseltine|first=William A.|date=2018-12-11|publisher=Brookings Institution Press|isbn=978-0-8157-3708-7|language=en}}</ref> Emergency Management & Research Institute (EMRI) was separately founded and on April 15, 2005, Changavalli became the [[Chief executive officer|CEO]] of EMRI.<ref name=":3">{{Cite news|url=https://economictimes.indiatimes.com/industry/healthcare/biotech/healthcare/gvk-run-108-emergency-response-services-to-be-launched-overseas/articleshow/48495222.cms?from=mdr|title=GVK-run '108' emergency response services to be launched overseas|date=2015-08-15|work=The Economic Times|access-date=2019-12-24}}</ref> Satyam Foundation's operations were later integrated into EMRI, with [[Satyam Computers]] (later purchased by Tech Mahindra)<ref>{{Cite news|url=https://economictimes.indiatimes.com/tech/ites/tech-mahindra-completes-satyam-merger-becomes-5th-biggest-it-firm/articleshow/20757613.cms|title=Tech Mahindra completes Satyam merger, becomes 5th biggest IT firm|date=2013-06-26|work=The Economic Times|access-date=2019-12-27}}</ref> remaining the technology partner.<ref name=":2" /> EMRI was launched on August 15, 2005 with 14 ambulances and 70 employees in [[Andhra Pradesh]].<ref name=":3" />

When Raju was imprisoned for corporate fraud in January 2009,<ref>{{Cite web|url=https://www.wsj.com/articles/satyams-raju-held-guilty-of-cheating-1428564725|title=Satyam Founder Gets Prison for Fraud|last=Bellman|first=Dhanya Ann Thoppil and Eric|website=WSJ|language=en-US|access-date=2019-12-27}}</ref><ref>{{Cite web|url=https://www.livemint.com/Companies/h785U22XrP2Il9m4UyrAKP/Satyam-verdict-B-Ramalinga-Raju-9-others-held-guilty.html|title=Satyam scam: Ramalinga Raju gets 7 years in jail|last=Kalavalapalli|first=Yogendra|date=2015-04-09|website=livemint.com|language=en|access-date=2019-12-27}}</ref> Changavalli had grown EMRI to eight states across India as CEO.<ref name=":0" /> The scandal compromised EMRI, which had to operate without funding for four months while receiving funding assurances from the Chief Minister of Andhra Pradesh, [[Y. S. Rajasekhara Reddy|YS Rajasekhara Reddy]], until May,<ref name=":0" /> at which point [[GVK (conglomerate)|GVK]] acquired EMRI, rebranding the organization as "GVK EMRI."<ref name=":2" /> In 2013, Changavalli stepped down as CEO of GVK EMRI.<ref>{{Cite news|url=https://www.business-standard.com/article/companies/emri-ceo-changavalli-quits-111020200091_1.html|title=EMRI CEO Changavalli quits|date=2011-02-02|work=Business Standard India|access-date=2019-12-27}}</ref>

In 2015, GVK EMRI signed an [[Memorandum of understanding|MoU]] to expand its operations to Sri Lanka,<ref>{{Cite web|url=https://www.thehindubusinessline.com/news/gvk-emri-completes-10-years-of-providing-emergency-response-services/article7544141.ece|title=GVK EMRI completes 10 years of providing emergency response services|last=Kumar|first=V. Rishi|website=@businessline|language=en|access-date=2019-12-24}}</ref> and had expanded there by the end of the year.<ref>{{Cite web|url=https://medicaldialogues.in/gvk-emri-to-now-provide-108-ambulance-services-in-sri-lanka/|title=GVK EMRI to now provide 108 ambulance services in Sri Lanka|website=medicaldialogues.in|access-date=2019-12-24}}</ref>

GVK EMRI began digitizing their operations in 2016.<ref>{{Cite web|url=https://www.deccanherald.com/content/544471/smartphones-sought-108-ambulance-drivers.html|title=Smartphones sought for '108' ambulance drivers to digitise operations|date=2016-05-05|website=Deccan Herald|language=en|access-date=2019-12-24}}</ref>

By 2017, GVK EMRI had expanded to 14 states and partnered with [[Robert Bosch GmbH]] to improve their technology usage.<ref>{{Cite web|url=https://www.indiatoday.in/pti-feed/story/robert-bosch-ties-up-with-gvk-emri-to-tackle-road-emergencies-939733-2017-06-07|title=Robert Bosch ties up with GVK-EMRI to tackle road emergencies|date=June 7, 2017|website=India Today|language=en|access-date=2019-12-24}}</ref>

== Structure ==
EMRI was structured as a not-for-profit and continues to operate via [[Public–private partnership|public-private partnerships]] created with the government of Indian states.<ref name=":3" /> EMRI services are provisioned to the public free of charge.<ref>{{Cite web|url=https://michiganross.umich.edu/news/prominent-indian-business-leader-gv-sanjay-reddy-address-university-michigan-s-graduating-class|title=Prominent Indian Business Leader, GV Sanjay Reddy to address the University of Michigan's Graduating Class at the Ross School of Business|website=michiganross.umich.edu|language=en|access-date=2019-12-24}}</ref><ref>{{Cite web|url=https://www.purdue.edu/newsroom/releases/2016/Q4/alumnus,-vice-chair-of-indian-conglomerate-to-give-keynote-address-at-purdue-winter-commencement.html|title=Alumnus, vice chair of Indian conglomerate gives keynote address at Purdue winter commencement|publisher=Purdue News Service|website=purdue.edu|language=en|access-date=2019-12-24}}</ref> 85 to 90% of patients treated are the poorest people in India.<ref name=":4">{{Cite web|url=http://stanmed.stanford.edu/2015fall/indias-medical-miracle.html|title=India's medical miracle|last=Jain|first=Siddharth|website=Stanford Medicine|language=en|access-date=2019-12-24}}</ref> EMRI's ambulance system is financially supported by state governments, the federal government, and by philanthropic contributions.<ref name=":5">{{Cite web|url=https://fsi.stanford.edu/news/shp-research-indicates-nonprofit-ambulance-service-reduces-neonatal-and-infant-mortality-india|title=FSI - Massive ambulance service reduces neonatal and infant mortality in India|website=fsi.stanford.edu|access-date=2019-12-24}}</ref>

GVK EMRI's service has grown to 16 states and a fleet of 10,000 ambulances and 47,000 employees,<ref name=":3" /><ref>{{Cite news|url=https://www.business-standard.com/article/economy-policy/dial-108-india-s-emergency-response-number-has-saved-1-5-mn-lives-so-far-118112700662_1.html|title=Dial 108: India's emergency response number has saved 1.5 mn lives so far|last=Krishnan|first=Gina|date=2018-11-28|work=Business Standard India|access-date=2019-12-24}}</ref> becoming recognized as the world's largest ambulatory provider, providing emergency medical coverage to 800 million people.<ref>{{Cite web|url=http://pmi.org.in/manageindia/articelDetails.aspx?id=668|title=Care On The Go|website=pmi.org.in|language=en|access-date=2019-12-24}}</ref> GVK EMRI's 27 dispatch centers receive 130,000 calls per day, to which GVK EMRI emergency medical providers respond to 80,000 emergency calls and assist with 200 childbirths per day, claiming to save 800 lives daily.<ref>{{Cite news|url=http://www.uniindia.com/gvk-emri-completes-10-successful-years/other/news/165485.html|title=GVK EMRI completes 10 successful years|date=August 15, 2015|work=United News of India}}</ref> GVK EMRI said its service saved more than 1.5 million lives between 2005 and 2015, though no outside entity has verified its claim.<ref name=":5" /> In a study published in ''[[Health Affairs]]'' in 2016, research conducted in two Indian states where GVK EMRI operates demonstrated their service helped reduce neonatal and infant mortality.<ref>{{Cite journal|last1=Babiarz|first1=Kimberly S.|last2=Mahadevan|first2=Swaminatha V.|last3=Divi|first3=Nomita|last4=Miller|first4=Grant|date=2016-10-01|title=Ambulance Service Associated With Reduced Probabilities Of Neonatal And Infant Mortality In Two Indian States|journal=Health Affairs|volume=35|issue=10|pages=1774–1782|doi=10.1377/hlthaff.2016.0564|pmid=27702948|issn=0278-2715|doi-access=free}}</ref>

To enhance efficiency, GVK EMRI centralized and vertically integrated dispatchers at call centers with the prehospital emergency care providers, dissimilar to American 911 models in which dispatch centers may be distinct from the organizations providing care.<ref name=":4" />

GVK EMRI has partnered with [[Stanford Medicine]] faculty to conduct needs assessments and improve the quality of emergency care,<ref name=":4" /><ref>{{Cite web|url=http://stanmed.stanford.edu/2018summer/reaching-2-billion-lives-high-tech-high-touch-medicine.html|title=Stanford envisions impacting 2 billion lives by 2025|last=Decoster|first=Jeffrey|website=Stanford Medicine|language=en|access-date=2019-12-24}}</ref> as well as faculty from [[Michigan Medicine]] to conduct trainings of laypeople and develop specific trauma resuscitation protocols, while training educators and researching emergency stabilization centers.<ref>{{Cite web|url=https://news.umich.edu/u-ms-new-collaboration-could-help-rethink-trauma-care-in-india/|title=U-M's new collaboration could help rethink trauma care in India|date=2019-11-06|website=University of Michigan News|language=en-US|access-date=2019-12-24}}</ref>

== References ==
{{Reflist|30em}}

[[Category:Emergency medical services in India]]

GVK EMRI - Revision history

ArleneBelmore12 at 23:00, 18 April 2026