Created by Shahidkumar
Last edited March 26, 2026

Template:Use British English


Alok Kumar Rai (born 20 January 1976) is a professor of marketing at the Institute of Management Studies, Banaras Hindu University,[1][2][3][4] currently serving as the Director of the Indian Institute of Management Calcutta since 15 July 2025.[5] He previously served as the 40th Vice-Chancellor of the University of Lucknow from December 2019 to July 2025.[6][7]

Education and career

Rai completed his B.Sc. from Allahabad University, MBA from Banaras Hindu University, and PhD from VBS Purvanchal University.[8] He has also held additional charge as Vice-Chancellor of Sampurnanand Sanskrit Vishwavidyalaya,[9] Dr. Bhimrao Ambedkar University, Agra, and APJ Abdul Kalam Technical University (AKTU), Lucknow.[10]

Publications

Rai has published several famous textbooks, some of which are:

  • Customer Loyalty: Concept, Context and Character{{#if:Kumar Rai|, Kumar Rai}. McGraw Hill(2017). ISBN 9789332902718
  • Customer Relationship Management: Concepts and Cases{{#if:Kumar Rai|, Kumar Rai}. Prentice Hall India Learning Private Limited(2012). ISBN 9788120346956

Research

References